Updated: September 15, 2021
Scope of this Online Privacy Statement
MILITARYISSUE.com is committed to your privacy. This notice serves to help you better understand what information MILITARYISSUE.com collects, how it uses that information, and with whom MILITARYISSUE.com may share a limited portion of that information with. This Online Privacy Statement describes how Military Issue uses, shares and protects the personal information we collect through MILITARYISSUE.com. "Personal information" is information that identifies you personally, either alone or in combination with other information. Personal information may include, for example, your name, address, email address, credit card information, and transaction history.
Your Email Privacy
MILITARYISSUE.com values and respects your online privacy. We collect and save your email address in order to share information with you about your order. If you do not wish to receive emails from MILITARYISSUE.com, we will remove you from our list as soon as possible. We do not sell, rent, or distribute your email address to anyone.
Your Consent to This Online Privacy Statement
By browsing or using MILITARYISSUE.com, you are agreeing to the collection, use, and disclosure of information related to your purchase as described in this Online Privacy Statement.
Questions Concerning Our Online Privacy Practices
If you have any questions or concerns regarding this Online Privacy Statement or our privacy practices, please email us at customer.service@militaryissue.com or write to us at MILITARYISSUE, PO Box 2259, McDonough, GA 30253.
Privacy Notices
This Online Privacy Statement may be supplemented or amended from time to time by "privacy notices" posted on this site. For example, certain pages of this site contain privacy notices providing details about the ways we use or share the personal information we collect on those pages.
This Online Privacy Statement May Change
We reserve the right to update or modify this Online Privacy Statement, at any time and without prior notice, by posting the revised version on this site. These changes will only apply to personal information we collect after we have posted the revised Online Privacy Statement on this site. Your use of this site following any such change constitutes your agreement that all personal information collected from or about you through MILITARYISSUE.com after the revised Online Privacy Statement is posted will be subject to the terms of the revised Online Privacy Statement.
To alert you to changes to this Online Privacy Statement, we will provide a notice at the top of this Online Privacy Statement for at least 30 days after the new effective date of such changes and highlight the changes so that you can locate them easily.
You may access the current version of this Online Privacy Statement at any time by clicking on the link marked "Privacy Statement" at the bottom of each page of this site.
What Personal Information Do We Collect on MILITARYISSUE.com?
Information You Give Us
We collect the personal information you knowingly and voluntarily provide when you use MILITARYISSUE.com, for example, the information you provide when you register, sign-in, search, purchase products, submit product reviews, sign up for our e-mail newsletters, or communicate with customer service. Depending on how you use this site, you may supply us with information such as your name, address, phone number, email address, or credit card information, or information about people to whom purchases will be shipped (for example, a gift recipient).
Information Sent to Us by Your Web Browser
We collect information that is sent to us by your Web browser, such as your IP address, the address of the Web page you were visiting when you accessed MILITARYISSUE.com, the date and time of your visit, and information about your computer's operating system. Please check your browser if you want to learn what information your browser sends or how to change your settings. The information provided by your browser does not identify you personally. We use this non-personal information primarily to create statistics that help us improve this site and make it more compatible with the technology used by our visitors. However, if you have created a user identity on one of your visits to this site or if you access this site by clicking on a link in an email we have sent you, we may combine the information provided by your browser to information that identifies you personally.
Information We Collect Using Cookies and Other Web Technologies
We use "cookies" and other Web technologies to collect information and support certain features of this site. For example, we use these technologies to collect information about the ways visitors use our site - which pages they visit, which links they use, and how long they stay on each page. Cookies and other Web technologies are also used to support the features and functionality of our site - for example, to track the contents of your shopping cart as you move from page to page. These technologies also permit us to keep a record of your previous choices and preferences so that we can personalize your shopping experience and save you the trouble of reentering information already in our database. Generally, the information we collect using these Web technologies does not identify you personally, however, it may be linked to information that does identify you personally, such as the information you provide when you make a purchase or register to use a special feature of our site. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete our cookies as soon as you leave MILITARYISSUE.com. Although you are not required to accept our cookies when you visit MILITARYISSUE.com, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of this site.
Information We Collect From Other Sources
We may supplement the information collected through this site with information we collect in other ways. For example, if you call our toll-free number, we may collect your telephone number and add it to our database. We may also supplement the information collected through this site with information from third parties, including data brokers. By supplementing your profile with information from other sources, we are better able to provide product recommendations and special offers that will be of genuine interest to you. We may also use this additional information to further personalize our site and improve your shopping experience.
Use of Cookies and Similar Technologies by Our Advertising Agents
Military Issue uses third-party advertising companies to place online advertisements on our behalf at websites other than MILITARYISSUE.com. These advertising companies may use cookies and Web beacons (also known as "pixel tags") to target and measure the effectiveness of their advertisements. For example, our advertising companies may place Web beacons on their clients' Web sites. When you visit these Web sites, the Web beacon "tags" your computer with a "cookie" that collects and stores information about your visit to their client's Web site. This information does not identify you personally. Our advertising companies use the information they collect about your use of their clients' Web sites to customize the advertisements you see when you visit their clients' Web sites. Our advertising companies' use of cookies and Web beacons is covered by their privacy policies, not by this Online Privacy Statement.
How Do We Use Your Personal Information?
We may use the personal information we collect through MILITARYISSUE.com:
- to fulfill your order for Military Issue products or services;
- to provide you with the information, products and services you request or purchase;
- for security, credit or fraud prevention purposes;
- to provide you with effective customer service;
- to provide you with a personalized shopping experience;
- to display personalized advertising when you visit this site;
- to contact you with special offers and other information we believe will be of interest to you;
- to contact you with information and notices related to your use of this site or your purchases;
- to invite you to participate in surveys and provide feedback to us;
- to better understand your needs and interests;
- to improve the content, functionality and usability of this site;
- to improve our products and services;
- to improve our marketing and promotional efforts; and
- for any other purpose we identify in a specific privacy notice.
With Whom Do We Share the Personal Information We Collect Through MILITARYISSUE.com?
We may share the personal information we collect through this site as described below and in any applicable privacy notices.
Our Corporate Affiliates
We may share your personal information with our subsidiaries and parent and sister corporations (our "corporate affiliates"), who may use this information to contact you with information and offers they believe will be of interest to you. The corporate affiliates' use of your personal information shall be subject to this Online Privacy Statement.
Other Business Partners and Selected Vendors
We work closely with certain business partners and carefully selected vendors to provide you with access to their product offerings. We may share personally identifiable information about you with these business partners or selected vendors, and they may use this information to offer you products and/or services that they believe will be of interest to you.
Government and Legal Disclosures
We may disclose the personal information we collect through MILITARYISSUE.com when we, in good faith, believe disclosure is appropriate to comply with the law (or a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce the Terms of Use or other agreements that govern your use of this site; to protect the rights, property or safety of MILITARYISSUE, our users or others; or to protect your vital interests.
Can I stop contacts?
You may browse MILITARYISSUE.com without providing any information that identifies you personally and may choose not to provide the information we request, although this may mean that you cannot make a purchase or take advantage of other MILITARYISSUE.com features. We may periodically send you information and product promotions via e-mail. You may "opt-out" of receiving our promotional e-mails at any time by following the instructions contained at the end of the particular newsletter or e-mail. You may also manage your subscription and email preferences by clicking on "My Account" on MILITARYISSUE.com or by sending us an email at customer.service@militaryissue.com. If you wish to keep your ifnromation private to MILITARYISSUE and do not wish for us to share information with business partners and vendors, you can contact us via email at customer.service@militaryissue.com or by phone at 800-989-1945.
How Can You Update or Correct Your Personal Information?
You may update your "account settings" information, including your name, contact information, shipping and billing addresses, and subscription and email preferences at any time by clicking on "My Account" at MILITARYISSUE.com. Instructions for updating your information are provided under "My Account Settings". You can change your account settings at any time and as often as necessary. When you update your account settings, we usually keep a copy of the prior version for our records.
Security
Military Issue has industry standard measures in place to protect the security of the personal information we collect through MILITARYISSUE.com. For example, we use Secure Socket Layers ("SSL") to encrypt your credit card information as it travels over the Internet. It is important that you understand, however, that no Web site or database is completely secure or "hacker proof." You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse, for example, by protecting your passwords.